Return Policy

Moonsnail Soapworks will honour any returned product within a period of 30 days. Please contact us at info@ilovemoonsnail.com for information on obtaining a replacement product or authorization # to return the product. Upon receipt of the item with authorization # clearly printed on the box we will credit your credit card for the price of the item.

Moonsnail Soapworks Privacy Policy

Moonsnail has drafted this document, which details how we gather and disseminate information, in an effort to demonstrate our strong commitment to online privacy. Please contact us if you have any questions about our privacy policy.

Use of Order Information

When you place an order, Moonsnail requests information such as contact information & credit card number. The contact information you provide is used to send you orders and company information, and will not be sold or used in any other manner. Your financial information is used for the sole purpose of billing you for products and services.

Contact Us

If you have any additional questions or concerns about our privacy policy, please contact us through the information provided in our contact us section.

Terms and Conditions:

* The information contained on this website is intended to be, but is not guaranteed to be, complete, correct and up to date. This information is made available without any representation or warranty, either express or implied. Moonsnail Soapworks accepts no responsibility as to the suitability or accuracy of any information on this website. Moonsnail Soapworks accepts no responsibility for any errors or omissions on this website.

* The information and content on this website are subject to change without notice.

* Moonsnail Soapworks may, in its sole discretion, at any time, suspend or terminate the operation of this website or any products or services provided on this website, without prior notice.

* Copyright in respect of all works found on the website and which have been created and developed by Moonsnail Soapworks.

* Any reference to or use of a product, service or process of a third party does not imply recommendation, approval or affiliation to the product, service or process by Moonsnail Soapworks.

* Moonsnail Soapworks accepts no liability whatsoever for any loss, whether direct, indirect or consequential arising from information made available on these pages and for any actions or transactions resulting there from.

* Use of the website and any actions arising there from shall be governed in all respects by the law of the country of Canada. By using this website the user consents to the jurisdiction of the courts of Canada in respect of all disputes.

* If you would like anymore information about our website and the contents of this policy please contact us.